Focused on guaranteeing the best experience
Proximity and experience
We work together with our clients and analyse their needs to manage a tailor-made service that showcases their cultural assets to ensure that they are managed in the best possible manner.
To this end, we define and execute the necessary phases to implement cultural, tourist or educational services, with a clear objective in mind: to meet the expectations of users and provide them with the best experience.
Fields
Audience acquisition
Acquisition campaigns through our call center
E-mail marketing and social media campaigns
Information and call centre services
Visitor care
Welcome and general information
Ticket sales and booking management
Cloakroom
Event management
Mediation
Organisation and management of visits and activities
Coordination network of services and people
We make culture accessible
Cultural mediation and interpretation
Workshops and educational activities
New educational formats and laboratories
Content adaptation
Production and organisation of cultural, tourism, citizen and academic events
We evaluate impact
Audience studies
Service reports
Quality audits
Overall evaluation process
The keys to our services
The human touch, our cornerstone
Client-oriented
Our main strength is our people. This is why the keys to the success of our projects are motivation, cohesion, training and the safety of our professionals. Thanks to our teams’ stability, we can guarantee the smooth running of our services, success in audience acquisition and the satisfaction of our clients.
We design our work procedures strictly based on our clients’ objectives. Alongside them we approve the design of the service and put together professional teams coordinated by our project managers.
The human touch, our cornerstone
Our main strength is our people. This is why the keys to the success of our projects are motivation, cohesion, training and the safety of our professionals. Thanks to our teams’ stability, we can guarantee the smooth running of our services, success in audience acquisition and the satisfaction of our clients.
Client-oriented
We design our work procedures strictly based on our clients’ objectives. Alongside them we approve the design of the service and put together professional teams coordinated by our project managers.
Consult our expert
Managing a cultural asset so that it fulfils its full potential is a task that calls for experience and collaboration. Over the years at MagmaCultura, we have grown, always prioritising an all-round vision of experiences, a key factor in understanding and creating services tailored to your project.
Miquel Álvarez
Manager of Institutional Relations and New Business